Q: What is a competition puzzle room?

A: Our puzzle room is a virtual adventure where you and your fellow teammates have an hour to score as many points as you can by solving riddles, puzzles, and putting your wits to the test!

Q: How much does a competition puzzle room cost?

A: Our escape room prices are $20 per person. To see prices, click the "Book Now" button in the top right corner and then click on "See Pricing".

Q: Is there an age limit?

A: Anyone can play! However, if you are under 14 years of age, you must be accompanied by a parent or guardian. If you are under 18 and coming without a parent or guardian, please fill out this waiver prior to arriving.

Q: What time should my group sign on?

A: Please sign on 10 minutes prior to your booking. We do have to keep a strict schedule, so if you arrive late you may not receive the full 60 minutes in your room.

Q: Do I need to bring anything with me to escape?

A: Just your friends and a winning spirit! We suggest a pen and paper may help you during some of our puzzles. You will only need the clues within the rooms to escape. Before your game, we'll ask you to fill out a quick waiver. To save time, please fill out this waiver prior to arriving.

Q: Will the session be recorded?

A: No. For everyone's privacy, The Puzzle Room and players will not be allowed to record any sessions. We may ask for a screenshot at the end of the game to display on our social media sites.

Q: What happens if we don't solve anything?

A: We will be monitoring your progress during your time in The Puzzle Room. Our game masters will provide clues when you ask — after all, we want you to have fun!

Q: What if we don't book all the available spots for our time slot?

A: All our rooms are private when you book a game at The Puzzle Room. Don't worry about playing with strangers, it's just you and your team.

Q: Do I need to book in advance?

A: Yes. You can see escape game times and book reservations on our online booking page. We can’t guarantee a spot unless you’ve booked ahead of time.

Q: Are the tickets refundable?

A: No cancellations are allowed, but we will work with you to reschedule a game if an emergency arises.

Q: Are tickets transferable to a friend?

A: Yes. You can give/sell your tickets to another person. Just contact us and we can take care of that for you.

Q: What forms of payments are accepted?

A: We take every major credit/debit card as well as PayPal. You can see escape game times and book reservations on our online booking page.

Q: Is there a limit to the number of players?

A: Our room has a minimum of 2 players and a maximum of 10 players.

Q: Can I take photos or video while playing the escape games?

A: Sorry, but we ask that you refrain from taking photos or videos while participating in our virtual puzzle room experience.